Autopilot — business intelligence
Bookings — handled.
The problem — found.
The fix — ready.
The marketing — done.
Concierge books your appointments, then uses AI to tell you what's actually happening in your business — and writes the marketing to fix it. Automatically.
Nothing reaches a customer without your approval.
Monday evenings currently have unused availability.
No approved bookings were recorded for Monday evenings in the last 28 days, while Monday mornings ran at 91% full.
The problem
Your bookings already know.
Why Tuesdays are slow. Which customers you're losing. What to do about it. It is all sitting in the appointments you have already taken. You have just never been able to ask.
What that looks like
So here is one, exactly as it arrives.
Not a mock-up. This is the card Concierge puts in front of a salon owner when it finds something — the finding, why it matters, what it would do, and the message already written and waiting for a yes.
Thursday evenings currently have unused availability.
No approved bookings were recorded for Thursday evenings in the last 28 days.
- Why it matters
- Unused open hours are immediate revenue opportunities.
- Suggested
- Open Thursday evening slots to returning customers first, then promote same-week availability.
Message to send your customers
Hi {{FirstName}},
We have Thursday evening appointments open this week, from 5pm.
If evenings suit you better than daytime, reply here and we will
put one aside for you.
Nothing reaches a customer without your approval.
How it works
Smallest thing first, biggest thing last.
Each step is worth having on its own. Together they are the reason the finding above could exist at all.
- 01
Customers book themselves
From a button on your website, or a conversation on Telegram. No app to install and no account to make.
- 02
Every booking confirms instantly
The slot is held the moment someone starts taking it, so two people racing for the same time cannot both win.
- 03
One dashboard runs it all
Bookings, services, hours, closures, customers. One place, on a phone or a laptop, instead of a notebook and three apps.
- 04
Autopilot watches the pattern underneath
It re-reads every appointment each time one changes, looking for the shapes a person working in the business is too close to see.
- 05
It explains that pattern in plain language
One sentence, how confident it is, why it matters. If the evidence is thin it says there is nothing to report rather than inventing a finding.
- 06
It writes the marketing to fix it
A message grounded in your own numbers, ready to send. Approve it, rewrite it until it sounds like you, or dismiss it.
What it notices
Nine things it looks for, without being asked.
Autopilot re-reads your bookings every time one changes. These are the nine patterns it reports — each as a plain sentence, with how confident it is, why it matters, and what it would do about it.
Quiet periods
The hours that consistently underperform the same day's average — the ones worth an offer.
Busy periods
Where demand actually concentrates, so you staff for the truth rather than the impression.
Unused availability
Open hours on a day that otherwise books well, and never fill. Immediate revenue, sitting still.
Popular services
What people are actually booking, as it shifts — not what you assume sells.
Low-performing services
What is taking up your menu and your time without earning either.
Booking gaps
Dead space between appointments that a shorter service or a nudged time would close.
Cancellation trends
When and where cancellations cluster, before it reads as a bad month.
Growth opportunities
The days and services with room to take more, ranked by what is realistic.
Returning customers
Who came back, who has gone quiet, and who is worth a message this week.
The engine underneath
Insight is only as good as the data beneath it.
So the booking system is ours too. Every appointment Autopilot reads was taken by Concierge, in one calendar, with the times and services attached. That is why the findings are specific instead of vague.
A booking button, one line of code. Wix, Squarespace, WordPress or Shopify. Your colours, in the corner of every page.
The app they already message you on. Service, day, time, done — no app to install, no account to make.
Full self-service both ways. Customers cancel and rebook themselves; you run the business from your phone.
Never double-booked. A slot is held the moment someone starts taking it. Two people racing for the same time cannot both win.
Hours, services, closures, turnaround, notice. Availability obeys all of it, so nothing is offered that you cannot honour.
Plans
Priced per business, not per booking.
Take as many appointments as you like — the price does not move. Cancel whenever; there is no contract.
Starter
Taking bookings on your own website, run from one dashboard.
+ $150 one-off setup
Choose Starter- Website booking widget
- Bookings confirmed automatically
- Instant booking alerts
- Full dashboard: bookings, services, hours
- Closures, scheduling rules, customer list
Growth
Autopilot reading your bookings, plus the messaging channels.
+ $250 one-off setup
Choose Growth- Everything in Starter
- Autopilot business insights
- Telegram booking, and admin from your phone
- Customer self-service cancel and reschedule
- Appointment reminders
Pro
Autopilot writing the customer message, not just finding the reason.
+ $350 one-off setup
Choose Pro- Everything in Growth
- AI-written campaign messages
- Rewrite any message until it sounds like you
- Priority support
Questions
Before you ask.
How much history does Autopilot need?
A few weeks. It will not report a pattern it cannot support — with three bookings it says there is nothing to say yet, rather than inventing a finding. The more you take, the sharper it gets.
Will it message my customers on its own?
No. It drafts; you approve. Reminders and booking confirmations go out automatically because customers asked for those, but anything promotional waits for you and can be rewritten first.
Do I have to use your booking system to get the insights?
Yes — that is where the evidence comes from. Autopilot reads appointments Concierge took, which is what lets it name a specific day, service and time instead of speaking in generalities.
Do I need a website?
No. The booking button needs one, but WhatsApp and Telegram do not, and plenty of businesses run entirely on those.
Can it take a booking I cannot honour?
It only offers times that fit the service length, your turnaround and your notice period. Blocked dates and booked slots never appear, and two customers cannot take the same slot.
What happens if I stop paying?
Your booking button politely tells customers to contact you directly, and your data stays exactly where it is. Nothing is deleted for turning it off.
Find out what your bookings already know.
Set your hours and services, paste one line into your site, and let Autopilot start reading. You can be taking appointments this afternoon.